Introduction
Welcome to Turf Nation. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our facility or use our services.
Information We Collect
We may collect the following types of personal information:
- Contact Information: When you register for events, make a reservation, or contact us directly, we may collect information such as your name, phone number, and email address.
- Usage Data: We may collect information about how you use our facilities, including details of bookings, participation in activities, and any feedback you provide.
- Payment Information: If you make a reservation or purchase at our facility, we may collect payment details necessary to process your transaction. We ensure that payment information is handled securely and in compliance with legal standards.
- Photos and Videos: We may take photos or videos during events to share on our website or social media channels. We will always request your consent if images of you are used for promotional purposes.
- Location Data: If you use location-based services, we may collect data to help you find our facility or offer tailored services based on your proximity.
How We Use Your Information
We use the information we collect to provide you with the best possible experience at Turf Nation, including:
- Facilitating reservations and managing bookings.
- Communicating with you regarding facility updates, events, and promotions.
- Improving our services by analyzing usage data and gathering feedback.
- Sharing event photos and videos with our community, with your consent.
- Processing payments securely and managing financial records.
Information Sharing and Disclosure
We respect your privacy and do not share your personal information with third parties except in the following situations:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our facility, managing payments, or improving our services.
- Legal Obligations: We may disclose information if required by law or if we believe in good faith that such action is necessary to comply with a legal obligation, protect our rights, or investigate potential fraud.
Security of Your Information
We take the security of your personal information seriously and employ technical and organizational measures to protect it from unauthorized access, use, or disclosure. However, please be aware that no method of data transmission over the internet or method of electronic storage is 100% secure.
Your Choices and Rights
You have the right to:
- Access, update, or delete your personal information by contacting us directly.
- Opt-out of receiving promotional emails by following the unsubscribe link in our communications.
- Withdraw your consent for the use of photos or videos in our marketing materials at any time.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, or resolve disputes. Once no longer needed, your information will be securely deleted.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or relevant laws. We will notify you of any significant changes by posting the updated policy on our website or contacting you directly.
Contact Us
If you have questions or concerns about this Privacy Policy or your personal information, please reach out to us at:
Thank you for trusting Turf Nation with your information. We are committed to providing a safe and enjoyable experience for all our visitors.